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key not visible on account page

key not visible on account page

craighcraigh Posts: 23Questions: 9Answers: 1
in Free community support

Hi Allan

I just started a plus trial and I can see my trial key on this page: https://datatables.net/plus/installation

but that page also says

Your license keys are always available on your account page

but I cannot see they key on my account page :disappointed:

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Answers

  • allanallan Posts: 65,928Questions: 1Answers: 10,973 Site admin
    Answer ✓

    In the "Licenses" section if you click the arrow to expand the license information, it will be shown there.

    Apologies, I can see that isn't entirely obvious - I'll do something about that UX :).

    The other place your key will be shown is on the download page where it shows how to install the software at the bottom.

    Allan

  • craighcraigh Posts: 23Questions: 9Answers: 1

    @allan there is nothing to click in the licenses section (this is only a trial key atm).

  • craighcraigh Posts: 23Questions: 9Answers: 1

  • allanallan Posts: 65,928Questions: 1Answers: 10,973 Site admin
    Answer ✓

    Right enough - thanks! That's it fixed now.

    Regards,
    Allan

  • craighcraigh Posts: 23Questions: 9Answers: 1

    indeed it is. thank you :)

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